?

Log in

No account? Create an account
Previous Entry Share Next Entry
Scattypaws
bogwitch

I am so f***ing angry right now.

Dear NTL

I am sick and tired of being a customer of yours.

I am sick of the endless waits on the phone only to be cut off or for my call to not be answered.
I am sick of being passed around department to department.
I am sick of the bullshit excuses given when things go wrong and the complete lack of action taken,.
I am sick of your engineers not turning up when they’re supposed to.
I am sick of taking time off for engineers to not show up.
I am sick of calling again and again and again and getting nowhere.
I am sick of having to set an hour free to call you just to get a small problem solved.
I am sick of your customer disservice.
I am sick of your ‘improvements’ to the TV services that don’t work and are worse than the shitty service I had before.
I am sick of your prices hikes for this pile of shite.
I am sick of your lack of respect for me as your customer.
I am sick of you being the only company from whom I can get a TV picture.
I AM SICK OF WAITING.

I am sick of dealing with NTL full stop.
You are putting me through hell.

  • 1
the customer is always right
If only the customer could get through to them to tell them that.

dark_le_fae? How many alter-ego's do you need? ;)

  • 1