enragedDear NTL
I am sick and tired of being a customer of yours.
I am sick of the endless waits on the phone only to be cut off or for my call to not be answered.
I am sick of being passed around department to department.
I am sick of the bullshit excuses given when things go wrong and the complete lack of action taken,.
I am sick of your engineers not turning up when they’re supposed to.
I am sick of taking time off for engineers to not show up.
I am sick of calling again and again and again and getting nowhere.
I am sick of having to set an hour free to call you just to get a small problem solved.
I am sick of your customer disservice.
I am sick of your ‘improvements’ to the TV services that don’t work and are worse than the shitty service I had before.
I am sick of your prices hikes for this pile of shite.
I am sick of your lack of respect for me as your customer.
I am sick of you being the only company from whom I can get a TV picture.
I AM SICK OF WAITING.
I am sick of dealing with NTL full stop.
You are putting me through hell.
I was so annoyed with them today, I nearly threw their cable box out of the window. But then I'd have no broadband and that would be no good!
I have sent them the above complaint.
It wouldn't matter if this was the first time, but it happens again and again.